Telephone information and support lines

The Assaulted Women’s Helpline at 1-866-863-0511 offers a 24-hour telephone and TTY 1-866-863-7868 crisis line for abused women in Ontario.  The service is anonymous and is provided in up to 154 languages.  Helpline staff can support you in helping the abused woman or abusive man.  They will discuss the warning signs of abuse you have seen and give you practical advice on ways to help.  For more information about the services of the Assaulted Women’s Helpline visit www.awhl.org

The Senior Safety Line at 1-866-299-1011 is a free, confidential resource for seniors suffering abuse, including physical, mental, sexual, neglect, and financial. The hotline will provide assistance 24 hours a day, seven days a week, in 150 languages.

Telehealth Ontario 1-866-797-0000 is a free service provided by the Ontario Ministry of Health and Long-Term Care that allows Ontario residents to speak to a Registered Nurse with their medical questions any time of the day or night. It's designed to provide quick answers, information and advice. This could be when you're sick or injured but aren't sure if you need to see a doctor or can treat the situation at home. It may also be questions you have about an ongoing or previously diagnosed condition, or general questions about nutrition, sexual health or healthy lifestyles. The service does not replace a doctor's visit for an actual diagnosis or prescription. Telethealth Ontario is not intended to provide emergency support - call 911 to have an ambulance or other emergency response sent out and to get emergency first aid instructions by phone.

The Victim Support Line 1-888-579-2888 is a toll-free information line providing a range of services to victims of crime. Information counsellors connect victims to community services and access to information about how the criminal justice system works.

The Victim Information Service 1-800-518-8817 is a National Parole Board telephone service that provides victims with information on upcoming parole for offenders serving a federal sentence of two years or more. This service also enables victims to provide information to the National Parole Board or update a victim impact statement.

211 Ontario is a free public information service. By dialing 2-1-1, callers are directly connected to certified information and referral specialist, trained to assess each caller's needs, provide accurate information, and advise people about the most appropriate service or program available. In Ontario, 211 telephone service is currently available to residents of Halton Region, Niagara Region, Simcoe County, Windsor-Essex, Thunder Bay and District, Ottawa, Peel Region and Toronto.